Everlog FAQ

Find answers to commonly asked questions about Everlog

What does the Premium subscription include?

The Premium subscription gives you access to all of these features:

  • Syncing between devices.
  • Create unlimited journals. The free version is limited to only one journal.
  • Scheduled automatic backups.
  • Attach video, audio recordings, and PDFs to entries. The free version only allows you to attach images.
  • Add accurate weather information to entries.
  • Get access to alternate app icons and fonts.

How does the lifetime option work?

The lifetime option is a one-time purchase that grants you permanent access to all premium features without any recurring fees.

How do I subscribe to Everlog Premium?

Go to Settings > Everlog Premium and choose a plan that suits you: Monthly, Annual, or Lifetime.

Do I have to subscribe on each device?

No. Your subscription is linked to your Apple ID and will be active on all devices using the same Apple ID and iCloud account. All subscription plans support Family Sharing, so your family members can also enjoy Premium features.

Does Everlog Premium support Family Sharing?

Yes. All subscription plans support Family Sharing (including the Lifetime option). If you’ve set up Family Sharing with your Apple ID, your family members will automatically have access to Everlog Premium features.

You can find more info about Family Sharing here.

I purchased on one device but I don’t have premium on my other devices

Make sure you're logged in with the same Apple ID and iCloud account. Then go to Settings > Everlog Premium and tap "Restore" or "Restore Purchases."

How do I switch from/to monthly, annual, lifetime?

Subscription changes can be managed through the App Store: Settings > Apple ID > Subscriptions. To switch to Lifetime, cancel your current plan and purchase the Lifetime option after your current subscription ends.

How do I sync with my other devices?

To sync your journals between your devices:

  1. Make sure you have an active Everlog Premium subscription.
  2. On each device, turn on syncing from Settings > Sync.

Depending on the amount of journals and entries, you might have to wait longer for everything to sync.

What happens if my Premium subscription expires?

If your Premium subscription expires, sync will be turned off, but your journal data will remain safely stored in iCloud. Any additional journals you've created will also be preserved, but you will only be able to write new entries in your default journal. You won’t be able to add new entries to the extra journals unless you resubscribe.

Is my data encrypted in iCloud?

Yes. Everlog data is stored securely in your private iCloud and encrypted by Apple. For end-to-end encryption, you must enable Apple's Advanced Data Protection in your iCloud settings (Settings > Apple Account > iCloud > Advanced Data Protection.

How do I troubleshoot sync issues?

If you're having problems syncing:

  • Make sure you're logged into the same Apple ID on all devices
  • Make sure sync is enabled on every device (Everlog's Settings > Sync)
  • Make sure that iCloud Drive is enabled (Settings > Apple Account > iCloud > Drive > Sync this iPhone)
  • Check the Sync status page in Everlog's Settings > Sync
  • Ensure there's a stable internet connection
  • As a last measure, try restarting the app and/or rebooting your device
  • If problems persist, contact support

How do I quickly navigate to a different date?

You can swipe left or right on the calendar to go back or forward one week or month at a time, depending on the current view. To jump farther, long-press the title in the top navigation bar to open a date picker.

How do I start entries with attachments, files or audio recordings?

It's a unique and powerful way to start journaling: beginning an entry with an attachment instantly sets the tone or focus for your writing. Long-press the + button, then choose the appropriate option (photo, audio, file, etc.) to start an entry with that attachment. This menu can be customized in Settings > General > Floating Button.

How to use Journaling Suggestions

Tap the paperclip button in the Editor and select "Journaling Suggestions" to open the Journaling Suggestions Picker. Everlog supports various types of suggestions including photos, videos, live photos, workouts, songs, podcasts, locations, and writing prompts.

You may also start an entry with a journaling suggestion by long-pressing the + button and choosing "Journaling Suggestion."

How to customize the Timeline (font, size, comments, attachments)

Go to Settings > Appearance to change font and size. You can also customize the visibility of comments, times, word count, location, weather, etc. from Settings > General

What are comments and how to use them

Comments are entries that are nested into other entries. They are useful for adding annotations to your journal or reflecting on past entries. Tap the speech bubble icon with a + sign in the Editor to add comments. From the Timeline, you can also long-press an entry and choose "Add Comment" or swipe right on an entry and tap the speech bubble button.

How to bookmark an entry from the timeline

In the Timeline, swipe an entry left and tap the bookmark icon, or open the entry and tap the bookmark icon in the toolbar.

How to select multiple entries and what you can do with them

To enter multiple selection mode in the Timeline you have two options:

  • Swipe right on any entry and tap the selection button.
  • Swipe up or down with two fingers over the Timelinhe.

You can then perform actions like move, delete, or bookmark.

How can I customize the floating action button (+ button)?

You can customize what happens when you tap the + button in Settings > General > Floating Button. This includes changing the default tap action and adding or removing quick access options such as starting entries with an attachment or a template.

How to use the calendar

  • Swipe left or right: navigate to the previous or next week or month, depending on the current calendar view
  • Switch from and to monthly: drag the weekly calendar down to expand it into a monthly calendar, or drag the monthly calendar up to collapse it back into a weekly view
  • Tap the title to go to today
  • Long press the title to open a date picker
  • Long press on a day for options
  • Drag and drop entries onto the calendar to change their date

What URL schemes does Everlog support?

To open Everlog on a specific screen:

  • everlog://entry/ENTRYID — Opens a specific entry. To get the URL for an entry, long-press (iOS, iPadOS) or right-click (macOS) on an entry in the timeline and choose "Copy link to entry."
  • everlog://journal/JOURNALNAME — Opens a journal (e.g., everlog://journal/personal).
  • everlog://tag/TAGNAME — Opens a tag (e.g., everlog://tag/weekly).
  • everlog://onthisday — Opens the On This Day screen.
  • everlog://settings/SCREEN — Opens a specific settings screen (e.g., everlog://settings/general). Supported screens include: privacy, notifications, appearance, general, sync, backup, import, export, goals, templates, and premium.
  • everlog://sidebar — Opens the menu/sidebar on iOS.

To create new entries:

  • everlog://newEntry?editor=true — Creates a blank new entry and opens it in the editor.
  • everlog://newEntry?content=Hello%20world — Creates a new entry with the specified content.
  • everlog://newEntry?content=Hello%20world&journal=Work — Specifies a target journal.
  • everlog://newEntry?content=Hello%20world&journal=Work&editor=true — Also opens the editor and shows the keyboard (on iOS).
  • everlog://newEntry?content=Hello&date=2023-02-21 — Specifies the entry date.
  • everlog://newEntry?content=Hello&date=2023-02-21T12:34:00 — Specifies the entry date and time.

How to copy the link to an entry

In the editor, tap the share button and choose "Copy link to entry" from the contextual menu. In the timeline, long-press (iOS, iPadOS) or right-click (macOS) an entry and choose "Copy link to entry" from the contextual menu.

How to copy the link to a journal

From the sidebar, long-press (iOS, iPadOS) or right-click (macOS) on a journal and choose "Copy Link" from the contextual menu.

How to copy the link to a tag

From the sidebar, long-press (iOS, iPadOS) or right-click (macOS) on a tag and choose "Copy Link" from the contextual menu.

How can I import my journals from Day One?

Go to Settings > Import > Import Day One File and choose the Day One Export .zip or .json file that you've previously exported from Day One.

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